Cognifrim works in 3 steps

1. Monitor

Cognifirm is a plug-in extension that you install in your browser.
Most of the time, Cognifirm is passive. It stays in the background waiting for you to take actions that it can help you with.

2. Nudge

When Cognifirm recognizes that you are performing an action that it can help you with, you will get a nudge in the form of a display with a suggested action.

3. Actions

The action suggestions you will get spans from opening a new browser tab with a new system to logging into a specific page in the system and pasting in the data you need to complete your process.

2 types of intelligent nudging

Rule based actions

The business logic can be rule-based. This means that you specify the conditions under with a nude should occur. Such logic follows a fixed pattern known as if-then-else.

So, this is a great choice if you know the conditions that apply for the next step to take place.

AI based actions

Often it does not make sense to use rules to describe how your employees work. If they shuffle around using multiple systems many times during a normal workday, then you will probably have difficulty describing what they do as rules. In such cases, AI works better for you. The Cognifirm AI learns your user’s behavior and bases its nudge recommendations on it.

5 types of actions

Cognifirm can manage five different action types for you

Fixed URL

Start the system in a new browser tab

Log in

Transfer the user log in from one system to a different system

Export data

Export data such as customer master data or product data

Import data

Import customer product data from one system into a specific area of another system

Automate process

Conduct an automated process, such as an automatic update of customer or product data

Cognifirm integrates with more than 50 customer systems, such as...

  • Integration options

  • SalesforceSalesforce
  • HubspotHubspot
  • ActiveCampaignActiveCampaign
  • ZendeskZendesk
  • Microsoft DynamicsMicrosoft Dynamics
  • Oracle ERP CloudOracle ERP Cloud
  • SAPSAP
  • Fixed URL

  • Salesforce
  • Hubspot
  • ActiveCampaign
  • Zendesk
  • Microsoft Dynamics
  • Oracle ERP Cloud
  • SAP
  • Log in

  • Salesforce
  • Hubspot
  • ActiveCampaign
  • Zendesk
  • Microsoft Dynamics
  • Oracle ERP Cloud
  • SAP
  • Export data

  • Salesforce
  • Hubspot
  • ActiveCampaign
  • Zendesk
  • Microsoft Dynamics
  • Oracle ERP Cloud
  • SAP
  • Import data

  • Salesforce
  • Hubspot
  • ActiveCampaign
  • Zendesk
  • Microsoft Dynamics
  • Oracle ERP Cloud
  • SAP
  • Automate process

  • Salesforce
  • Hubspot
  • ActiveCampaign
  • Zendesk
  • Microsoft Dynamics
  • Oracle ERP Cloud
  • SAP

We constantly introduce new systems integrations. Contact us with questions on specific systems you might have.

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