Cognifirm is a plug-in extension that you install in your browser.
Most of the time, Cognifirm is passive. It stays in the background waiting for you to take actions that it can help you with.
When Cognifirm recognizes that you are performing an action that it can help you with, you will get a nudge in the form of a display with a suggested action.
The action suggestions you will get spans from opening a new browser tab with a new system to logging into a specific page in the system and pasting in the data you need to complete your process.
Rule based actions
The business logic can be rule-based. This means that you specify the conditions under with a nude should occur. Such logic follows a fixed pattern known as if-then-else.
So, this is a great choice if you know the conditions that apply for the next step to take place.
AI based actions
Often it does not make sense to use rules to describe how your employees work. If they shuffle around using multiple systems many times during a normal workday, then you will probably have difficulty describing what they do as rules. In such cases, AI works better for you. The Cognifirm AI learns your user’s behavior and bases its nudge recommendations on it.
We constantly introduce new systems integrations. Contact us with questions on specific systems you might have.