Mangement Tag

If you are reading this and thinking"I already know that!,"then allow me to remind you of the phrase that started this post. The ultimate goal in any of my work is to create customer evangelists, people who advocate for the brands that are "good for...

The business world is getting more and more isolated. Unlike generations ago, today's business leaders have NO IDEA how their customers are interacting with their brands, vendors, and other organizations across the Internet. This disconnect deals many a time with unhappy customers. As technologies advance and...

The word transformation comes from two Latin words: tradere means "to change" and consultantsire means "to change or strengthen". Technology propelled the word from one dimension to the other to meet increasing demands from the marketplace. Technology-enabled firms to increase their business by the very...